Policies and Disclaimers
Progress Mfg. Inc. is committed to providing appropriate protection for information that is collected from customers and visitors to this web site.
Through this site and other methods Progress Mfg. Inc. may collect information about individuals and companies who are interested in obtaining products and information from Progress Mfg. Inc. This information may be used by: i) Progress Mfg. Inc. in the course of its day-to-day operations; ii) entities providing services directly for Progress Mfg. Inc. It is our policy not to distribute information that is collected regarding our customers. Other web sites may sell products produced by Progress Mfg. Inc. Progress Mfg. Inc. is not responsible for and does not have control over other web sites or their privacy policies.
Users of this site may not copy or transmit information from the web site. It is prohibited to use any automatic or manual process to harvest information from the site. Written permission must be obtained for users to copy, publish, or transmit information from the web site.
Progress MFG. Inc. offers UPS Ground shipping and USPS Priority shipping to all of our customers who place orders to be shipped to one of the 48 contiguous United States.
United States ground delivery timeframes from our Provo, UT facility usually range from 3 to 6 business days from the time the order is processed. For information on international shipping methods, or shipping to Hawaii or Alaska, please contact the customer service department at 801-377-9599.
Orders for items that are in stock are usually shipped within 3 business days. Barring exceptions, these orders ship out Monday through Friday at around 3:00 pm MST. If an order is placed before 11:00am MST the order may ship out that same day. Should a product be delayed shipment for an unreasonable amount of time the customer will be notified through means provided.
RETURN / REFUND POLICY
Progress MFG. Inc. will gladly accept returns for full refund less a 20% restocking fee on all unused products purchased from www.fastwaytrailer.com. Return shipping and handling fees are the responsibility of the customer.
Due to the nature of towing products and the safety of our customers Progress MFG. Inc. may choose, at its discretion, not to accept for refund products that have been used.
All returns for refund to Progress MFG. Inc. shall be accompanied by a Return Authorization Number (RA#) obtained from Progress MFG. Inc. To obtain a RA#, contact a Progress MFG. Inc. Customer Service Representative. (801-377-9599)
Progress MFG. Inc. reserves the right to modify this policy at any time.
Information contained on this web site is intended to be accurate; however it may contain typographical errors, technical inaccuracies or other errors and may be changed at any time without notice.
Progress Mfg. Inc. has a policy of continuously striving to improve products and reserves the right to make improvements or changes to products, prices, designs, and specifications without notice.
The user is responsible for properly operating Progress Mfg. Inc. products in a safe and legal manner, and to ensure that the capacities are not exceeded.
Progress Mfg. Inc. does not endorse or sanction the content or actions of web sites that are linked to or from the Progress Mfg. Inc. web sites that are not maintained, controlled, or created by Progress Mfg. Inc.
It is the driver’s responsibility to make the necessary adjustments to their driving habits, trailer, tow vehicle, and towing equipment to avoid trailer sway. Trailer sway has many causes, including but not limited to: improper trailer loading, tire pressure, driving techniques, speed, passing vehicles, weather conditions, road conditions, and others. There is no 100% qualitative or quantitative measurement of trailer sway. Users must exercise caution at all times while towing a trailer.
COPYRIGHTS & TRADEMARKS
‘Equal-i-zer®’, ‘The Original Equal-i-zer® Sway Control Hitch™’, ‘4-Point Sway Control™’, ‘1st in Sway Control™’, ‘2-Point Sway Control™’, ‘E2™’, ‘Fastway®’, ‘ONEstep™’, ‘Flip™’, ‘Zip™’, ‘Integrated Convenience™’, and ‘Faster, Easier.™’ are trademarks of Progress Mfg. Inc. The text, pictures, logos, and all other content of this web site are property of Progress Mfg. Inc. You may not link to or use the content on this web site without written permission from Progress Mfg. Inc. Graphics featured on the web site may not be used without written permission from a marketing administrator of the Progress Mfg. Inc. marketing department. Any text used directly from the Progress Mfg. Inc. web site may not be altered in any way. All product-specific, corporate and industry information has been written to meet required legal guidelines, and modifications may compromise these guidelines.